Channel manager integration
Orion 3 Hotel connects supported channel managers to your PMS, room assignment, guest communication and Orion smart locks. When a booking arrives from an OTA, the reservation flows into Orion 3 Hotel — then room assignment, self check-in emails and QR or Wallet keys follow the same workflow as any other booking.
Orion 3 Hotel integrates supported channel managers with hotel PMS, room assignment, guest communication and Orion smart locks: OTA reservations import into the PMS, room assignment triggers self check-in and QR or Wallet keys, and cancellation or reassignment updates access automatically.
Bookings from supported channel managers — including connections to Booking.com, Airbnb, WebHotelier, Cloudbeds, Beds24, Smoobu, Hotelbeds and Hostify — can be imported into Orion 3 Hotel so OTA reservations sit in the same PMS calendar as direct and manual bookings.
The reservation lands in the Orion 3 Hotel PMS with guest details, stay dates and room type. Staff see one calendar for channel-manager bookings, direct reservations and Excel imports.
When a room is assigned, Orion 3 Hotel can send confirmation and self check-in emails automatically. The guest workflow is the same whether the booking came from a channel manager or was created manually.
After assignment, Orion 3 Hotel issues digital guest access on Orion smart locks — QR code, Apple Wallet pass, Google Wallet pass, NFC or mobile app unlock, according to your property setup.
If a channel-manager reservation is cancelled, reassigned, unassigned or checked out, guest access on Orion smart locks is revoked or updated automatically — no manual key cleanup at reception.
Channel-manager bookings can use the same self check-in flow as direct reservations: guests confirm details online, receive their key before arrival and open the main entrance and room without waiting at the desk.
Сравнения на прост език с често срещани алтернативи. Без имена на конкуренти — само позициониране по категория.
Традиционните хотелски карти разчитат на пластмасови идентификатори, кодирани на рецепция. Orion 3 Hotel заменя картата с QR код, Apple Wallet пропуск, Google Wallet пропуск, NFC идентификатор или ключ от мобилно приложение — генериран от резервацията, доставен по имейл или wallet и автоматично отменен при края на престоя.
Самостоятелните смарт брави отварят врати, но не знаят кой е резервиран в коя стая и нямат контекст на резервация. Orion 3 Hotel доставя PMS и смарт достъп заедно: резервациите управляват бравите, а достъпът се отменя при промяна на резервацията.
Софтуерът само PMS управлява резервации, фактури и отчети, но спира на вратата на стаята. Orion 3 Hotel покрива същия PMS обхват и продължава във физическия достъп: смарт брави, цифрови ключове, Wallet пропуски и автоматична отмяна са част от платформата.
Ръчният self check-in често означава кутии за ключове, lockbox кодове или дежурен персонал. Orion 3 Hotel премахва ръчната стъпка: гостът получава ключа автоматично преди пристигане, отваря вратата с телефона си и ключът се отменя при напускане.
Supported OTA reservations import into Orion 3 Hotel, then room assignment, guest communication and digital keys follow automatically.
Избрахме Orion Hotel заради безупречната му интеграция и надеждния безконтактен достъп — перфектен за модерното гостоприемство.
— Grand Central Hotel
Решението Orion Hotel беше ключово за модернизиране на нашия обект. Безконтактният достъп и лесното управление значително подобриха удовлетворението на нашите гости.
— Sumski Feneri Hotel
A hotel channel manager integration connects online travel agency (OTA) bookings to your hotel PMS. In Orion 3 Hotel, supported channel-manager reservations import into the PMS and continue through room assignment, guest emails, self check-in and digital keys on Orion smart locks.
Yes. Orion 3 Hotel works with supported third-party channel managers connected to Booking.com, Airbnb, WebHotelier, Cloudbeds, Beds24, Smoobu, Hotelbeds and Hostify so OTA bookings appear in the PMS without duplicate manual entry.
Staff assign the booking to a room in the Orion 3 Hotel calendar — manually or using smart room assignment. Assignment triggers guest communication and prepares digital access on Orion smart locks for the stay dates.
When a channel-manager reservation is cancelled, reassigned, unassigned or checked out, Orion 3 Hotel revokes or updates the guest key on Orion smart locks automatically.
Yes. Imported OTA bookings follow the same self check-in workflow as direct reservations: automatic emails, QR or Wallet keys and contactless room entry on Orion smart locks.
Talk to the Orion 3 Hotel team about importing OTA reservations, assigning rooms and issuing digital keys from one platform.