Hotel Automation

Hotel Automation Software from Booking to Room Entry

Automate the full guest journey - from confirmation email to room entry, cleaning workflows and access revocation - so your team focuses on hospitality instead of repetitive tasks.

Quick answer

Orion 3 Hotel automates the guest journey for 5 to 60 room hotels: confirmation emails, check-in emails, digital key issuance, Wallet pass creation, smart room control, cleaning workflows and early check-in notifications run from one platform.

Orion 3 Hotel automation - automatic guest emails, cleaning workflows and early check-in notifications

Automate the guest journey

Automatic confirmation and check-in emails

Confirmation emails and self check-in emails are sent automatically based on reservation status, so guests are always informed.

Automatic QR and Wallet key creation

QR guest keys, Apple Wallet passes and Google Wallet passes are generated automatically the moment a room is assigned.

Automatic smart lock access and revocation

Orion smart locks open for the right guest at the right time. Access is revoked automatically after checkout, cancellation, reassignment or unassignment.

Smart room assignment and cleaning workflows

Auto-arrange guests by room types three days before arrival and route cleaning workflows so housekeeping always knows what is next.

Early check-in email when the room is ready

When a room is cleaned and ready before the scheduled check-in time, Orion 3 Hotel emails the guest that they can arrive earlier.

Hotel SMTP support with encrypted passwords

Send all guest emails from your hotel's own SMTP server. SMTP passwords are stored encrypted.

How Orion 3 Hotel compares

Plain-language comparisons against common alternatives. No competitor brand names — these explain category positioning only.

Orion 3 Hotel vs traditional hotel card systems

Traditional hotel cards rely on physical plastic credentials encoded at a front desk. Orion 3 Hotel replaces the card with a QR code, Apple Wallet pass, Google Wallet pass, NFC credential or mobile app key — generated from the reservation, delivered by email or wallet, and revoked automatically when the booking ends.

Orion 3 Hotel vs standalone hotel locks

Standalone smart locks open doors but do not know who is booked into which room and have no reservation context. Orion 3 Hotel ships the PMS and smart access together: reservations drive the locks, and access is revoked when the booking changes.

Orion 3 Hotel vs PMS-only software

PMS-only software handles reservations, invoices and reports but stops at the room door. Orion 3 Hotel covers the same PMS scope and continues into physical access: smart locks, digital keys, Wallet passes and automatic revocation are part of the platform.

Orion 3 Hotel vs a manual self check-in process

A manual self check-in process often means key boxes, lockbox codes or on-call staff. Orion 3 Hotel removes the manual step: the guest receives the key automatically before arrival, opens the door with their phone, and the key is revoked when they leave.

Orion 3 Hotel knowledge base →

Hotels automating their guest journey

From confirmation email to cleaning workflows - Orion runs the repetitive work so the team focuses on guests.

  • Orion 3 Hotel solution has been instrumental in modernizing our property. The contactless access and easy management have significantly improved our guest satisfaction.

    — Sumski Feneri Hotel

  • Orion 3 Hotel solution has been instrumental for our property — contactless access and easy management our team and guests appreciate.

    — Hotel Shator

Frequently asked questions

Which hotel tasks can Orion 3 Hotel automate?

Orion 3 Hotel automates confirmation emails, check-in emails, QR and Wallet key delivery, smart lock access, access revocation, room assignment, cleaning workflows, early check-in notifications and reservation import from Excel or channel managers.

Can Orion 3 Hotel send confirmation and check-in emails?

Yes. Confirmation emails and self check-in emails are sent automatically based on reservation status.

Can Orion 3 Hotel send an early check-in email when a room is ready?

Yes. When a room is cleaned and ready before the scheduled check-in time, Orion 3 Hotel can automatically email the guest that they can come earlier.

Can Orion 3 Hotel automate cleaning workflows?

Yes. Cleaning-room workflows let housekeeping mark rooms ready, which feeds into early check-in emails and accurate room status across the team.

Can Orion 3 Hotel use the hotel's own SMTP?

Yes. Orion 3 Hotel supports the hotel's own SMTP server so emails are sent from your domain.

Are SMTP passwords encrypted?

Yes. SMTP passwords are stored encrypted.

Free your team from repetitive guest tasks

Book a demo to see how Orion 3 Hotel automates booking, check-in, keys and cleaning.