Replace manual key handover
No more cutting plastic cards or duplicating metal keys. Every guest gets a digital key on their phone, generated from the reservation.
Hotel Digital Keys
Hotel Digital Key System for QR, Apple Wallet and Google Wallet Access
Replace manual key handover with digital guest access. Guests open their room with a QR code, an Apple Wallet pass, a Google Wallet pass, NFC or the mobile app - no plastic, no front-desk queue.
Digital keys for modern hospitality
QR, Apple Wallet, Google Wallet, NFC, mobile app unlock
Guests choose how they prefer to open the door - QR code, Wallet pass, NFC tap or the mobile app.
No app installation required for QR and Wallet access
QR codes and Wallet passes work with the apps every guest already has - no extra download needed.
Connected to reservation dates and room assignment
Digital keys are bound to the reservation. Change the room, dates or status and the key follows automatically.
Automatic activation and expiration
Keys activate at check-in time and expire at check-out, cancellation, reassignment or unassignment - no manual revocation.
Works with Orion smart locks - rooms, entrances, common doors
A single digital key can open the assigned room, the main entrance and common doors equipped with Orion smart locks.
Hotels handing out digital keys
Guests open rooms with QR, Apple Wallet, Google Wallet, NFC or the mobile app - no plastic key card.
Orion Hotel has revolutionized our guest experience with seamless check-ins and secure, contactless room access — exactly what modern hospitality needs.
— Mono Alex Hotel
Orion's contactless access perfectly fits the elevated, effortless stay we want to offer at Ritual apartments.
— Ritual apartments
- Apple Wallet
- Google Wallet
- NFC
Frequently asked questions
What is a hotel digital key?
A hotel digital key replaces a plastic card or metal key with a QR code, Apple Wallet pass, Google Wallet pass, NFC tap or mobile app unlock issued from the PMS.
Do guests need to install an app to use a digital key?
No. QR and Wallet keys work without any guest app installation. A mobile app is available but optional.
Which doors can a digital key open?
Orion digital keys can open room doors, main entrances and common doors, all configured per guest from the PMS.
When does a digital key activate and expire?
Activation and expiration follow the reservation - the key starts at check-in time and expires at check-out, cancellation, reassignment or unassignment.
Which hardware do digital keys work with?
Orion digital keys work with Orion smart locks and Orion hardware. Orion supplies the locks, controllers and readers that integrate with the PMS.
Is the digital key system suitable for small hotels, apartments and villas?
Yes. Orion digital keys are designed for small hotels, boutique hotels, apartments, aparthotels, villas and guest houses with 5 to 60 rooms.
Hand out fewer keys, automate more entry
Book a demo to see Orion Hotel digital keys with QR, Apple Wallet and Google Wallet.