Reservation assigned = access created
The moment a reservation is assigned to a room, the PMS automatically issues a digital key on the matching Orion smart locks.
PMS Smart Lock Integration
PMS with Smart Lock Integration for Hotels
Connect reservations directly with room access. Every reservation change in the PMS instantly updates the smart lock, so guests get the right key at the right time - and only for as long as they need it.
Reservations connected to every door
Cancellation / reassignment / checkout = access revoked
When a booking is cancelled, reassigned, unassigned or checked out, the smart lock revokes access automatically - no manual cleanup.
Works with Orion smart locks and Orion hardware
Orion supplies the smart locks, controllers and readers. The integration is part of the platform, not a third-party add-on.
Room doors and common doors
Issue a single guest key that opens the assigned room, the main entrance and common doors based on stay dates.
QR, Apple Wallet, Google Wallet, NFC, mobile app unlock
Generate QR keys, Apple Wallet and Google Wallet passes, NFC access and mobile app unlock from one reservation - no extra workflow.
Real-time smart lock control with offline access
Reservation changes apply to the lock in real time. If the internet is down, offline access keeps guests inside.
PMS and smart locks, one workflow
Reservations drive the doors. The platform issues, updates and revokes every key automatically.
- 6Hotels live
- 200+Late arrivals handled / month
- 250+Early check-ins / month (on-time cleaning)
We chose Orion Hotel for its seamless integration and reliable contactless access — perfect for modern hospitality.
— Grand Central Hotel
Orion's access control has enhanced our guest experience with reliable, modern technology — a trusted partner for our hotel.
— Hotel Kapri
- Apple Wallet
- Google Wallet
- NFC
Frequently asked questions
How does PMS smart lock integration work?
When a reservation is assigned to a room in Orion Hotel, the PMS automatically issues a digital key on the matching Orion smart locks. Reservation changes (extension, cancellation, reassignment, checkout) instantly update the lock.
When is guest access created?
Access is created the moment a reservation is assigned to a room. The key starts and expires based on the check-in and check-out times.
When is guest access revoked?
Access is revoked automatically after checkout, cancellation, reassignment or unassignment - no manual cleanup.
Does the integration work with Wallet passes?
Yes. The integration issues QR keys, Apple Wallet passes, Google Wallet passes, NFC access and mobile app unlock - all generated automatically from the reservation.
Does the integration support offline access?
Yes. Orion smart locks support offline access so guests can still enter their room if the internet is down.
Is this suitable for hotels without reception?
Yes. The integration is ideal for hotels without a 24/7 reception and for late arrivals - guests open the main entrance and room with a digital key without staff involvement.
Stop handing out physical keys
Schedule installation to connect Orion Hotel PMS with Orion smart locks at your property.