Channel manager integration
Orion 3 Hotel connects supported channel managers to your PMS, room assignment, guest communication and Orion smart locks. When a booking arrives from an OTA, the reservation flows into Orion 3 Hotel — then room assignment, self check-in emails and QR or Wallet keys follow the same workflow as any other booking.
Orion 3 Hotel integrates supported channel managers with hotel PMS, room assignment, guest communication and Orion smart locks: OTA reservations import into the PMS, room assignment triggers self check-in and QR or Wallet keys, and cancellation or reassignment updates access automatically.
Bookings from supported channel managers — including connections to Booking.com, Airbnb, WebHotelier, Cloudbeds, Beds24, Smoobu, Hotelbeds and Hostify — can be imported into Orion 3 Hotel so OTA reservations sit in the same PMS calendar as direct and manual bookings.
The reservation lands in the Orion 3 Hotel PMS with guest details, stay dates and room type. Staff see one calendar for channel-manager bookings, direct reservations and Excel imports.
When a room is assigned, Orion 3 Hotel can send confirmation and self check-in emails automatically. The guest workflow is the same whether the booking came from a channel manager or was created manually.
After assignment, Orion 3 Hotel issues digital guest access on Orion smart locks — QR code, Apple Wallet pass, Google Wallet pass, NFC or mobile app unlock, according to your property setup.
If a channel-manager reservation is cancelled, reassigned, unassigned or checked out, guest access on Orion smart locks is revoked or updated automatically — no manual key cleanup at reception.
Channel-manager bookings can use the same self check-in flow as direct reservations: guests confirm details online, receive their key before arrival and open the main entrance and room without waiting at the desk.
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Traditional hotel cards rely on physical plastic credentials encoded at a front desk. Orion 3 Hotel replaces the card with a QR code, Apple Wallet pass, Google Wallet pass, NFC credential or mobile app key — generated from the reservation, delivered by email or wallet, and revoked automatically when the booking ends.
Standalone smart locks open doors but do not know who is booked into which room and have no reservation context. Orion 3 Hotel ships the PMS and smart access together: reservations drive the locks, and access is revoked when the booking changes.
PMS-only software handles reservations, invoices and reports but stops at the room door. Orion 3 Hotel covers the same PMS scope and continues into physical access: smart locks, digital keys, Wallet passes and automatic revocation are part of the platform.
A manual self check-in process often means key boxes, lockbox codes or on-call staff. Orion 3 Hotel removes the manual step: the guest receives the key automatically before arrival, opens the door with their phone, and the key is revoked when they leave.
Supported OTA reservations import into Orion 3 Hotel, then room assignment, guest communication and digital keys follow automatically.
We chose Orion 3 Hotel for its seamless integration and reliable contactless access — perfect for modern hospitality.
— Grand Central Hotel
Orion 3 Hotel solution has been instrumental in modernizing our property. The contactless access and easy management have significantly improved our guest satisfaction.
— Sumski Feneri Hotel
A hotel channel manager integration connects online travel agency (OTA) bookings to your hotel PMS. In Orion 3 Hotel, supported channel-manager reservations import into the PMS and continue through room assignment, guest emails, self check-in and digital keys on Orion smart locks.
Yes. Orion 3 Hotel works with supported third-party channel managers connected to Booking.com, Airbnb, WebHotelier, Cloudbeds, Beds24, Smoobu, Hotelbeds and Hostify so OTA bookings appear in the PMS without duplicate manual entry.
Staff assign the booking to a room in the Orion 3 Hotel calendar — manually or using smart room assignment. Assignment triggers guest communication and prepares digital access on Orion smart locks for the stay dates.
When a channel-manager reservation is cancelled, reassigned, unassigned or checked out, Orion 3 Hotel revokes or updates the guest key on Orion smart locks automatically.
Yes. Imported OTA bookings follow the same self check-in workflow as direct reservations: automatic emails, QR or Wallet keys and contactless room entry on Orion smart locks.
Talk to the Orion 3 Hotel team about importing OTA reservations, assigning rooms and issuing digital keys from one platform.