Sanimar

Before Orion

Managing a seasonal property in Halkidiki means high turnover and arrivals at all hours. Sanimar needed more than a reservation notebook — channel bookings, front-desk keys and housekeeping updates had to stay aligned.

• Reservations spread across channel extranets and manual tracking.
• Duplicate booking risk when OTA inventory and the front desk were not synced.
• Staff handing out key cards for every arrival, including late check-ins.
• No unified view of who was in which room and when keys should expire.

What Orion changed

Orion Hotel centralises reservation management and connects each stay to digital access. Channel manager integration feeds one calendar; when a room is assigned, guests receive QR codes and can add keys to Apple Wallet or Google Wallet.

• Single PMS dashboard for reservations, guests, pricing and housekeeping.
• Automated key activation and revocation tied to check-in and checkout dates.
• Self check-in flow for early and late arrivals without queueing at reception.
• Orion hardware compatible with strike, bolt and magnet locks — no full retrofit.

Operations today

The team spends less time reconciling bookings and encoding cards. Reception staffing is leaner because guests no longer need a person at the desk to collect a physical key — digital keys arrive before they travel.

Guest and owner impact

Guests enjoy a contactless, phone-native check-in. Owners see reservations, access and housekeeping in one place — less manual work, fewer errors, and a property that feels modern from the first email to the room door.